PURCHASE POLICY

Our goal at Echuca Moama Coffee Roasters is to make your purchasing experience easy, efficient and equitable. The following policies are designed to ensure your satisfaction and understanding of our purchase processes. If you have any questions about the information below, please Contact us.

For every item purchased through www.letsdocoffee.com.au (the "Site") this Purchase Policy is subject to, and incorporates by this reference, the Terms of Use.

Who You Are Buying From

You are directly buying from Echuca Moama Coffee Roasters when the product states Echuca Moama Coffee Roasters.

When you see another business or name other than Echuca Moama Coffee Roasters ie Orbelo or Ali Express this is a direct from supplier arrangement.  This means shipping/handling will be usually from outside Australia, this can mean longer delivery times and the shipping policy will lie with that business and no liability for or by Lets Do Coffee Roasters.

Conditions apply: From time to time we have special shipping promotions these DO NOT include shipping of or from Third Parties.

Pricing and Availability

Echuca Moama Coffee Roasters offers competitive pricing for its items all over Australia. It is not possible to stock 100% of items all the time or update our stock 24/7.

So we request our customer to contact us before your purchase.

Pickup and Availability

If you are picking up a specific product from our Echuca showroom please call us and confirm if it is stock in our showroom or warehouse. Stock in our showroom are always ready for pickup but the ones in our warehouse may take a few days to arrive in our showroom to be available for pickup.

Payment Verification

For Purchases over $500 and payment made via VISA / MASTERCARD / AMERICAN EXPRESS  buyer needs to email us screenshot of their online banking transaction which appeared after this purchase. We are not able to refund merchant fee if buyer does not want to go ahead with the purchase and verification.