Cancellation policy
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Booking and Refund Policy
Hire and Coffee Cart Bookings
Please sign and send back for approval of quote. Quote valid to date on quote otherwise 14 days.
A 50% deposit is required to confirm booking date and time.
The remainder to be paid 24 hours before commencement of event, unless other arrangements are made prior.
Cancellation of event is required 48 hours prior to event in writing, if not within that time an administration fee of 20% of the deposit will be deducted.